I don’t even have words to express how grateful I am. I rent and have had an ongoing plumbing issue since moving in 6 months ago. Every 2-3 weeks our drain clogs, the property management sends out a plumber, then 2-3 weeks later REPEAT! Today they FINALLY sent a new company and we got Dan. Dan was thorough and although when entering he initially said that house was old, cast iron pipes, sludge etc. But he actually took the time to dive DEEP and he solved this mystery! Thanks to his patience and attention to detail he uncovered our plumbing was not installed in compliance with code, in fact it’s been done horribly wrong and this is why no matter what we do, the pipes continue to drain. I’m so happy I literally have tears as I write this, I don’t think anyone knows how frustrating it is to not be able to use your kitchen, washing machine, and sometimes even the shower for multiple days every single month. We plan to buy when our lease is up and we absolutely come back to this company!